Privacy policy

This Privacy Policy explains how we, Canon Inc. ("Canon"), process your data that we collect from you when you use easy toner cartridge replenishment service through Alexa Skill operated by Canon and our subsidiaries (the "Services"). The collected data will be governed by this Privacy Policy.

1. Information we collect
Information related to printer
-Serial number, the model name, the type of toner, the version of firmware.
Information about Usage history
-Toner usage information, product’s processed information such as print volume and scanning volume, printing environment/conditions

*Some of the above information may not be sent depending on your Canon product.
*The Internet connection fee shall borne by you.

If your Canon product is shared for use, the above information recorded in the shared product will be sent. If you are to agree to sending the above information, please convey this fact to the users who share the product and obtain their agreement as well beforehand.

We will collect and process personal data regarding your use of the Services. You may limit the amount of information we collect by setting your privacy preferences in our Services, modifying the settings of your device or browser, or through the way you use our Services.

2. Purposes of use
The purposes of our use of your data include (i) to provide services related to printer, (ii) to improve your overall experience and (iii) to develop and market products and services that better meet customer needs.

3. How we share your data
Your data may be shared with Canon’s subsidiaries and/or Canon’s affiliated companies regarding the Services including Amazon (“Amazon”).

4. Data security
Canon is committed to protecting your privacy. Your personal data is held on secure servers and is not processed for any purposes other than those set out in this Privacy Policy. The servers Canon uses to store this information are accessible to authorized staff only and Canon ensures that adequate security measures are in place.

5. Intended Age
The Service is intended for adult individuals. If you have not reached adult status in the country or region you are resident in, you should not use the Service.

6. Retention period
Canon will need to hold your personal information locked where required by applicable laws and during the relevant statutes of limitations, even if you ask for its deletion. This term should typically not exceed 5 years in most jurisdictions. Canon will not delete your personal data where it refers to an active relationship or a product or service explicitly requested by you.

7. How to exercise your rights
You have the right to access, correct, update or delete your data - as well as any other right applicable in your jurisdiction - by sending emails to the address specified in the download site of our Alexa Skills. Note that after the deletion of your personal data, it cannot be recovered and any data and content stored on the Services will also be permanently deleted. We will also delete your personal data once it is no longer necessary for the purposes for which it was originally collected.

8. Changes to this Privacy Policy
We will update our Privacy Policy from time to time to ensure you are promptly informed of Canon's data processing activities. We will not engage in any processing operations that might put in risk your personal information, and will gather your explicit consent where necessary to safeguard your right to privacy. We will keep you updated on any important changes to this Privacy Policy through the website https://arp-uw2.srv.ygles.com/dart/canon-ep/privacy-policy.html. If you continue using our Services after having been unequivocally informed on the updated Privacy Policy, you agree to be bound by the updated terms.

9. Contacting Canon
Please contact Canon with any questions or comments about this Privacy Policy via emails to the address below.

www.canon.com/support

Last Update: Dec. 5, 2021